{"id":5977,"date":"2022-01-10T13:55:48","date_gmt":"2022-01-10T12:55:48","guid":{"rendered":"https:\/\/staging.becker-triftern.de\/service\/"},"modified":"2023-01-20T14:30:56","modified_gmt":"2023-01-20T13:30:56","slug":"service","status":"publish","type":"page","link":"https:\/\/www.becker-triftern.de\/en\/service\/","title":{"rendered":"Service"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-10 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"g-cols wpb_row us_custom_4b88a391 via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container has_bg_color\"><div class=\"vc_column-inner us_custom_2cff7e20\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_custom\" style=\"height:0\" id=\"qc62\"><style>@media(max-width:1024px){ #qc62{height:30vh!important}}@media(max-width:600px){ #qc62{height:30vh!important}}<\/style><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3>Spare Parts Service<\/h3>\n<p>All Becker products impress with their quality and durability.<\/p>\n<p>Should a defect occur or parts wear out through years of use, you can be sure that you will always get the right spare part from us &#8211; Carefully packed and shipped from our warehouse.<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-2 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium with_img\"><div class=\"l-section-img\" role=\"img\" aria-label=\"Image\" data-img-width=\"1600\" data-img-height=\"1320\" style=\"background-image: url(https:\/\/www.becker-triftern.de\/wp-content\/uploads\/metal-background.webp);\"><\/div><div class=\"l-section-overlay\" style=\"background:rgba(245,245,245,0.90)\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\"><div class=\"w-tabs-sections titles-align_none icon_triangle cpos_right\"><div class=\"w-tabs-section reklamation\" id=\"q531\"><button class=\"w-tabs-section-header with_icon\" aria-controls=\"content-q531\" aria-expanded=\"false\"><i class=\"far fa-tools\"><\/i><h3 class=\"w-tabs-section-title\">Submit a service order or complaint<\/h3><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q531\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>In order to be able to process service orders as quickly as possible, it is necessary to inform us of the following information.<\/p>\n<\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>All the necessary information can be found on our order label or the type plates, which can be found on the inside of the cabinet body. Serial number labels may be on the back or bottom.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-image align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1024\" height=\"635\" src=\"https:\/\/www.becker-triftern.de\/wp-content\/uploads\/typenschild-waermeschrank.webp\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.becker-triftern.de\/wp-content\/uploads\/typenschild-waermeschrank.webp 1024w, https:\/\/www.becker-triftern.de\/wp-content\/uploads\/typenschild-waermeschrank-600x372.webp 600w, https:\/\/www.becker-triftern.de\/wp-content\/uploads\/typenschild-waermeschrank-300x186.webp 300w, https:\/\/www.becker-triftern.de\/wp-content\/uploads\/typenschild-waermeschrank-150x93.webp 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" title=\"\"><\/div><\/div><div class=\"w-image align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1024\" height=\"335\" src=\"https:\/\/www.becker-triftern.de\/wp-content\/uploads\/typenschild-moebel.webp\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.becker-triftern.de\/wp-content\/uploads\/typenschild-moebel.webp 1024w, https:\/\/www.becker-triftern.de\/wp-content\/uploads\/typenschild-moebel-600x196.webp 600w, https:\/\/www.becker-triftern.de\/wp-content\/uploads\/typenschild-moebel-300x98.webp 300w, https:\/\/www.becker-triftern.de\/wp-content\/uploads\/typenschild-moebel-150x49.webp 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" title=\"\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"g-cols wpb_row us_custom_da672957 via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6843-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"6843\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/5977#wpcf7-f6843-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6843\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6843-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:6843,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;notice_dismissed_rollback-cf7-5.8.6&quot;:true,&quot;notice_dismissed_rollback-cf7-5.8.7&quot;:true,&quot;notice_dismissed_rollback-cf7-5.9.3&quot;:true,&quot;notice_dismissed_rollback-cf7-6.0.3&quot;:true}}\" \/><input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.5\" \/>\n<\/fieldset>\n<!---------- Zeile 1 ---------->\n<div class=\"wps-form-row\">\n <!-- Spalte 1 -->\n\t<div class=\"wps-form-column\">\n\t\t<p><b>Contact details<\/b>\n\t\t<\/p>\n\t\t<p><label> First name, last name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><label> Your email address<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><label> Your phone number (for queries)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefon\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"telefon\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><label> Company name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"firma\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"firma\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><label> Street<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"strasse\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"strasse\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><label> Zip code, city<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"ort\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"ort\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"datenschutz\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"datenschutz\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have taken note of the privacy policy. I agree that my information and data will be collected and stored electronically to answer my request. I agree that my information and data will be electronically recorded and stored in order to answer my inquiry.<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\n <!-- Spalte 2 -->\n\t<div class=\"wps-form-column\">\n\t\t<p><b>Article data<\/b>\n\t\t<\/p>\n\t\t<p><label> Order no. (Green):<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"auftrag\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"form-auftragsnummer\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"auftrag\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><label> Year of manufacture (Blue):<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"baujahr\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"form-baujahr\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"baujahr\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><label> Serial no. (Red):<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"seriennummer\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"form-seriennummer\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"seriennummer\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<h4>Which article is it explicitly:\n\t\t<\/h4>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Artikel\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"Artikel[]\" value=\"Oil-pump operated Mayo instrument table\" \/><span class=\"wpcf7-list-item-label\">Oil-pump operated Mayo instrument table<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"Artikel[]\" value=\"Operating room swivel chair\" \/><span class=\"wpcf7-list-item-label\">Operating room swivel chair<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"Artikel[]\" value=\"Heating cabinet (circulating air process)\" \/><span class=\"wpcf7-list-item-label\">Heating cabinet (circulating air process)<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"Artikel[]\" value=\"Warming drawer\" \/><span class=\"wpcf7-list-item-label\">Warming drawer<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"Artikel[]\" value=\"height adjustable work table\" \/><span class=\"wpcf7-list-item-label\">height adjustable work table<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"Artikel[]\" value=\"Pass-through cabinet\" \/><span class=\"wpcf7-list-item-label\">Pass-through cabinet<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"Artikel[]\" value=\"Ultrasonic cleaner\" \/><span class=\"wpcf7-list-item-label\">Ultrasonic cleaner<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"Artikel[]\" value=\"Steamer\" \/><span class=\"wpcf7-list-item-label\">Steamer<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"Artikel[]\" value=\"Refrigerator\" \/><span class=\"wpcf7-list-item-label\">Refrigerator<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"Artikel[]\" value=\"closure\" \/><span class=\"wpcf7-list-item-label\">closure<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<p><label> Your detailed error description<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"fehlerbeschreibung\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"fehlerbeschreibung\"><\/textarea><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit service order\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_huge with_img parallax_ver\"><div class=\"l-section-img\" role=\"img\" aria-label=\"Becker Triftern Einrichtungen Klinik Serviceteam\" data-img-width=\"1200\" data-img-height=\"800\" style=\"background-image: url(https:\/\/www.becker-triftern.de\/wp-content\/uploads\/Becker-Triftern-Serviceteam.jpg);background-repeat: no-repeat;\"><\/div><div class=\"l-section-overlay\" style=\"background:var(--color-content-overlay)\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_custom\" style=\"height:10vh\"><\/div><div class=\"wpb_text_column us_custom_b939c92a has_text_color\"><div class=\"wpb_wrapper\"><p>Teamwork<br \/>\nmakes the Dream work!<\/p>\n<\/div><\/div><div class=\"w-separator size_custom\" style=\"height:10vh\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Spare Parts Service All Becker products impress with their quality and durability. Should a defect occur or parts wear out through years of use, you can be sure that you will always get the right spare part from us &#8211; Carefully packed and shipped from our warehouse. Submit a service order or complaintIn order to...","protected":false},"author":1,"featured_media":4765,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5977","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.becker-triftern.de\/en\/wp-json\/wp\/v2\/pages\/5977","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.becker-triftern.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.becker-triftern.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.becker-triftern.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.becker-triftern.de\/en\/wp-json\/wp\/v2\/comments?post=5977"}],"version-history":[{"count":9,"href":"https:\/\/www.becker-triftern.de\/en\/wp-json\/wp\/v2\/pages\/5977\/revisions"}],"predecessor-version":[{"id":8179,"href":"https:\/\/www.becker-triftern.de\/en\/wp-json\/wp\/v2\/pages\/5977\/revisions\/8179"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.becker-triftern.de\/en\/wp-json\/wp\/v2\/media\/4765"}],"wp:attachment":[{"href":"https:\/\/www.becker-triftern.de\/en\/wp-json\/wp\/v2\/media?parent=5977"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}